THE DECEMBERISTS TICKET PRE-SALE INFORMATION

I WANT TO GET FIRST ACCESS FOR UK TICKETS FOR THE DECEMBERISTS, HOW DO I DO THIS?

You need to have pre-ordered the new album I’ll Be Your GIrl (available on CD and LP) through the Rough Trade Records Webstore or Decemberists Webstore before 4pm GMT on Tuesday 6th March 2018.

or

You need to have registered via the No Purchase Necessary form hosted on the Rough Trade Records Store before 4pm GMT on Tuesday 6th March 2018.

I DO NOT LIVE IN THE UK?

This pre-sale is only valid for the Decemberists UK headline shows in November 2018. 

WHEN WILL I GET MY PRE-SALE ACCESS CODE?

If you purchased an album, or registered via the form, you will receive an email before 9am on Wednesday 7th March 2018 containing your unique pre-sale code, a link to the pre-sale and details of the UK dates. Please check your inbox and junk folder carefully on/after this date and retain this email.

WHEN DOES THE PRE-SALE OPEN?

These emails invite you to purchase tickets in our exclusive pre-sale window, running from 9am GMT, Wednesday 7th March 2018 

Pre-sale access does not guarantee you tickets; it guarantees your eligibility to access the ticket pre-sale before general release. 

HOW DOES THE CODE WORK?

Each code is only valid for The Decemberists UK headline dates in November 2018, tickets and can only be used once

You have access to buy up to four (4) tickets from Seetickets to one of the confirmed The Decemberists UK shows.

Please keep the email containing your pre-sale link and unique passcode safe, ready for the pre-sale.

HOW DO I REDEEM MY CODE?

The pre-sale period opens at 9am GMT, Wednesday 7th March 2018 

Simply follow the link provided in your email, which will take you to a designated pre-sale page on the Seetickets website, and select the date or venue you would like to purchase tickets for and enter your unique pre-sale passcode into the box provided when prompted to do so.

Please ensure you are entering your unique passcode into the appropriate box.

I'VE PRE-ORDERED THE NEW ALBUM BUT I HAVE NOT RECEIVED MY CODE YET, WHY?

You should receive your code by 9am GMT on Wednesday 7th March 2018 , please check both your inbox and junk mail folders carefully to locate this email.

The code, along with all the tour details will be sent to the email address that you used when making your album purchase.

If you have not received this code by then, please contact: Decemberists@seetickets.com 

Please quote your email address, full name – and we will verify your order and reply with your pre-sale access code.

Before getting in touch, please don’t forget to check your junk mail folder too just in case your email is in there!

I'VE ENTERED MY PRE-SALE CODE ON THE SEETICKETS THE DECEMBERISTS TICKET PRESALE PAGE – BUT IT DOES NOT WORK. WHAT SHOULD I DO?

Please note your code is case sensitive

If your code does not work - please contact via: Decemberists@seetickets.com 

Please quote your email address, full name and the pre-sale code you were originally allocated.

I'VE ENTERED MY PRE-SALE CODE ON THE  SEETICKETS THE DECEMBERISTS TICKET PRESALE PAGE– BUT I’M HAVING ISSUES COMPLETING MY ORDER AT CHECKOUT. WHAT SHOULD I DO?

Please contact via: Decemberists@seetickets.com 

AM I GUARANTEED A TICKET IF I PRE-ORDERED THE ALBUM?

The album pre-order does not guarantee tickets but it does guarantee your access to the ticket presale before general release.

IF I ORDER MORE THAN ONE ALBUM FORMAT, WILL I GET ADDITIONAL CODES?

One code is issued per customer.

I’VE PRE-ORDERED THE ALBUM FROM ANOTHER RETAILER, WILL I STILL RECEIVE MY CODE?

In order to qualify for the ticket pre-sale you need to ordered from either the Rough Trade Records Webstore or The Decemberists Webstore. 

I’VE PRE-ORDERED THE ALBUM BUT WHAT IF I LIVE OUTSIDE THE UK?

This ticket pre-sale is only valid for The Decemberists UK November Headline Tour, Hammersmith shows and you are only eligible to access the pre-sale if you have ordered an album for delivery in the UK.

SHOULD YOU BE UNSUCCESSFUL IN SECURING TICKETS DURING THE PRE-SALE, FURTHER TICKETS WILL BE AVAILABLE IN THE GENERAL SALE WHICH OPENS AT 9AM GMT ON FRIDAY 9TH March 2018

5/11/18   -  O2 Academy, Glasgow. 

7/11/18   -  Eventim Apollo, London

8/11/18   -  O2 Academy 1, Bristol. 

10/11/18 - O2 Academy, Leeds. 

11/11/18 - Rock City, Nottingham. 

12/11/18 - Albert Hall, Manchester. 

GOOD LUCK!